We ship our custom wool felt wall art worldwide. All products are carefully packaged to ensure they arrive in perfect condition.

Processing Time: Custom orders typically take 2-3 weeks to create before shipping.

Shipping Methods: We offer standard and express shipping options. Shipping times vary by destination.

Tracking: You will receive a tracking number once your order ships.

We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within 14 days of receipt.

Custom Orders: Due to the personalized nature of our products, custom orders cannot be returned unless there is a manufacturing defect.

Standard Products: Standard (non-custom) items can be returned within 30 days in their original condition.

Damaged Items: If your item arrives damaged, please contact us immediately with photos. We will replace it at no additional cost.